Report Abuse or Spam
Report abuse or spam on the Valtrevia AI trading platform
Last updated:1. What can you report?
Suspicious trading activity
Attempted fraud
Spam messages
Phishing attempts
Breaches of our terms of use
Unauthorised access attempts
2. How do you report an incident?
To report an incident, please send an email to our security team:
Email: security@valtrevia-my.com
Please include the following information:
The date and time of the incident
A description of the incident
Relevant screenshots or evidence
Your contact details
3. What happens after you report?
We confirm receipt of your report within 24 hours
Our security specialists investigate the incident
We take appropriate action
You receive an update on the outcome
4. Confidentiality
All reports are treated in strict confidence. Your identity is only shared with the relevant authorities when necessary.
5. Emergency contact
For urgent security incidents, please contact us directly at:
Email: emergency@valtrevia-my.com
6. Important notes
Report incidents as quickly as possible
Keep all evidence in a safe place
Do not share sensitive data in your report
Use only official communication channels